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© All Rights Reserved. ApplyBlast.com
Concourse
The Help Desk Manager will lead the Service Desk operations for Consumers Credit Union, overseeing ticket intake, triage, escalation, and resolution across multiple locations. This role involves coaching a team of support professionals, improving service performance through metrics, and driving process automation and AI-driven solutions to enhance the employee technology experience.
Headquarters
New York, New York, United States
Company Size
1-10 employees
Founded
2023
Concourse AI agents boost finance team productivity 10x by automating manual tasks, delivering insights, and creating financial reports
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Concourse.
15% below the average for this role