QUESTEQ INC
The IT Help Desk Specialist serves as the first point of contact for school districts and intermediate units, providing technical support for desktop and network issues via phone and email. This role focuses on user support, customer service, and troubleshooting within client service level agreements. The position requires maintaining a professional demeanor, documenting case details, and ensuring the help desk area remains organized and ready for use.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for QUESTEQ INC.