Intact Insurance Specialty Solutions
The IT Help Desk Supervisor leads the day-to-day operations of the US Enterprise Support Center, ensuring timely and accurate handling of incidents and service requests while driving a customer-focused culture. This role involves supervising help desk staff, monitoring operational performance, and providing coaching to meet service levels and departmental objectives. The position requires managing staffing, escalations, and continuous improvement initiatives to enhance service quality and customer experience.
Headquarters
Plymouth, Minnesota, United States
From inland marine and surety to excess property and multinational, our specialized underwriters, claims and risk control services help protect your business.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Intact Insurance Specialty Solutions.
4% above the average for this role