Agsi
The IT Help Desk Support Specialist provides Level 1 and Level 2 technical support to client end users across multiple locations, serving as the first point of contact for IT incidents and service requests. The role involves resolving common technical issues, managing user access and endpoint requests, performing basic infrastructure monitoring, and coordinating with vendors. This position requires strong technical troubleshooting skills, excellent English communication, and the ability to follow established client-specific procedures and security policies.
Headquarters
Houston, Texas, United States
Company Size
51-200 employees
Founded
1981
AGSI is a Philippines-based offshoring and outsourcing specialist that helps companies build and manage remote teams in the Philippines. They offer BPO, RPO and EOR services — including recruitment, onboarding, payroll, HR and compliance — to drive growth, reduce costs, and improve operational efficiency. AGSI positions itself as a provider of swift, tailored solutions backed by local expertise to scale client operations and manage the full lifecycle of offshore staff.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Agsi.