IT Help Desk Technician
Darkhorse Tech
About this role
Darkhorse Tech is seeking a Help Desk Technician to support clients with technical issues across various hardware, software, and peripheral devices, primarily within the dental industry. The role involves remote and phone support, troubleshooting, and client relationship building.
Skills
About Darkhorse Tech
darkhorsetech.comDarkhorse Tech is an IT services firm that specializes in technology solutions for dental practices, startups, and dental service organizations (DSOs). They offer managed IT, practice integrations, startup onboarding, HIPAA compliance guidance, and ongoing support — plus online resources, billing and pricing tools to simplify operations. Based in Syracuse, NY, Darkhorse focuses on dental-specific workflows and security so practices can rely on predictable IT, integrations, and compliance expertise.
About Darkhorse Tech
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$45k – $55k
per year