Tier 2 Support Technician
Darkhorse Tech
About this role
Darkhorse Tech provides comprehensive Dental-Specific IT services, offering support, project planning, hardware and software sales, and maintenance to dental practices nationwide. The company emphasizes high-quality customer service, technical expertise, and a collaborative team environment. They are seeking a Tier 2 Support Technician to assist clients with technical issues across various hardware and software platforms.
Skills
Qualifications
About Darkhorse Tech
darkhorsetech.comDarkhorse Tech is an IT services firm that specializes in technology solutions for dental practices, startups, and dental service organizations (DSOs). They offer managed IT, practice integrations, startup onboarding, HIPAA compliance guidance, and ongoing support — plus online resources, billing and pricing tools to simplify operations. Based in Syracuse, NY, Darkhorse focuses on dental-specific workflows and security so practices can rely on predictable IT, integrations, and compliance expertise.
About Darkhorse Tech
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$48k – $60k
per year