IT Help Desk
Pinnacleips
About this role
A Help Desk/IT Support role at Pinnacle IP Solutions involves answering customer calls and tickets, providing initial assessments, and resolving issues. The candidate will work within a team and collaborate on ticket management and support.
Skills
About Pinnacleips
pinnacleips.comPinnacle IPS (Pinnacle Integrated Professional Services) is a business services firm that delivers IT consulting, managed services, and cloud solutions to mid-market and enterprise clients. They focus on cloud migrations, network and security architecture, and 24/7 monitoring and support to help organizations improve reliability, compliance, and operational efficiency. Pinnacle emphasizes tailored solutions from an experienced team, combining strategic planning and hands-on implementation to scale technology environments as clients grow.
About Pinnacleips
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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