HealthSnap
The IT Help Desk Associate provides frontline technical support for HealthSnap's teams, focusing on troubleshooting Mac computers, assisting with software installations, and supporting key applications like Salesforce and Jira. This role involves diagnosing and resolving common computer and software issues, offering remote support to off-site employees, and maintaining accurate records of all support activities. The position requires strong analytical and problem-solving skills, excellent communication abilities, and a customer-focused attitude to ensure smooth and efficient operations.
Headquarters
Miami, Florida, United States
Company Size
201-500 employees
Founded
2015
HealthSnap is a digital health platform that helps healthcare providers deliver and scale remote patient monitoring (RPM) and chronic care management (CCM) services. The platform combines device connectivity, patient engagement, clinical workflow tools, and billing automation so practices can enroll patients, collect and monitor biometric data, and capture reimbursement more easily. Built for clinics, health systems, and virtual care programs, HealthSnap streamlines enrollment, data review, compliance, and reporting to support ongoing chronic care outside the clinic. Providers use it to improve chronic disease outcomes, reduce staff burden, and grow revenue from remote care services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HealthSnap.