City of TSHW
The IT Helpdesk Agent provides first-line IT support to internal customers, resolving technical issues and escalating complex problems to second-line support to enhance user productivity. This role involves logging incidents, following up on service requests, and ensuring customer satisfaction through effective communication and problem resolution. The position is based in Pretoria Central and operates on a two-year fixed-term contract.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for City of TSHW.
City of TSHW didn’t post a salary, so this is our estimate from similar listings.
17% below the average for this role