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© All Rights Reserved. ApplyBlast.com
Genfinity
The IT Helpdesk Analyst – Global Service Desk provides frontline IT support to worldwide pharmaceutical and manufacturing operations, managing incident and service request tickets while troubleshooting technical issues. This role ensures timely, high-quality support across multiple regions by collaborating with regional IT teams to maintain consistent service delivery. The position requires strong technical knowledge, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment.
Headquarters
Ortigas Po, Metro Manila, Philippines
Company Size
501-1000 employees
Founded
2016
Genfinity is a consultancy focused on GIC (Global In-house/Capability Center) enablement and delivering global solutions for specialized services workforces. They help organizations design and stand up global delivery models through workforce strategy, operational design, transition support, and technology enablement. Genfinity emphasizes talent sourcing, process optimization, governance and sustainable operating practices to address pressures on specialized services teams. Their services support enterprises looking to centralize or scale global service delivery while improving efficiency, compliance and talent outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Genfinity.
Genfinity didn’t post a salary, so this is our estimate from similar listings.
29% above the average for this role