Waystone
The IT Helpdesk Engineer Level 1 provides first‑line technical support to internal users, handling incidents and service requests via phone, email, and ticketing tools. The role involves troubleshooting Windows, Microsoft 365, hardware, and basic networking issues, as well as supporting Active Directory, Azure AD, and Intune.
Waystone is a specialist provider of institutional governance, administration, risk and compliance services to the asset management industry. It helps fund managers and asset owners build, launch and operate investment vehicles by offering fund administration, fiduciary and depositary services, regulatory and compliance advisory, and risk-management solutions. Combining local regulatory expertise across jurisdictions with operational oversight, Waystone supports managers throughout the product lifecycle, including structuring, ongoing administration and ESG/regulatory reporting.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Waystone.
90% below the average for this role