IT Helpdesk Manager
Superhuman(4 days ago)
About this role
Superhuman, an AI productivity platform known for services like Grammarly and Coda, is seeking an IT Helpdesk Manager to build and lead a global IT support team. The role involves developing scalable support systems, automating processes, and ensuring high-quality end-user support across multiple locations.
Required Skills
- ITSM
- Jira Service Management
- Automation
- Troubleshooting
- Asset Management
- Helpdesk Support
- Vendor Management
- Change Management
- IT Operations
- Customer Support
About Superhuman
superhuman.comSuperhuman is an AI-powered productivity suite that combines fast, keyboard-first email, collaborative docs, and AI assistants that work across the apps and devices you use. It emphasizes speed, clarity, and workflow automation—offering features like contextual AI writing and summarization, powerful search, and integrations to help users be more creative, strategic, and effective. Positioned as a premium, opinionated tool for professionals and teams, Superhuman aims to reduce friction and save time so users can focus on high-impact work.
View more jobs at Superhuman →