IT Helpdesk Specialist

Cyderes(21 days ago)

HybridFull TimeMedior$86,873 - $115,472 (estimated)Information Technology

About this role

Cyderes is hiring an IT Helpdesk Specialist to deliver advanced, in-person end-user support at its Kansas City headquarters. The role focuses on ensuring smooth day-to-day IT operations and a strong employee technology experience across endpoints, identity access, and collaboration tooling. This position reports to the Manager, Corporate IT and requires being in the office 4 days per week.

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Required Skills

Windows Support
MacOS Support
Tier II Support
Tier III Support
Endpoint Management
Kandji
Microsoft Intune
Microsoft 365
Exchange Online
Microsoft Teams

+23 more

About Cyderes

cyderes.com

Cyderes is a managed security services partner for modern enterprises that takes an identity-first approach. It combines managed detection and response (MDR), exposure management, and identity and access management (IAM) into an integrated security offering. Cyderes delivers continuous monitoring, detection, and remediation through a managed-services model to reduce risk and keep organizations "Everyday Ready." The firm positions itself as a partner that unifies detection, exposure reduction, and identity controls to improve overall security posture.