IT Helpdesk Specialist
Cyderes
About this role
Cyderes is hiring an IT Helpdesk Specialist to deliver advanced, in-person end-user support at its Kansas City headquarters. The role focuses on ensuring smooth day-to-day IT operations and a strong employee technology experience across endpoints, identity access, and collaboration tooling. This position reports to the Manager, Corporate IT and requires being in the office 4 days per week.
Skills
About Cyderes
cyderes.comCyderes is a managed security services partner for modern enterprises that takes an identity-first approach. It combines managed detection and response (MDR), exposure management, and identity and access management (IAM) into an integrated security offering. Cyderes delivers continuous monitoring, detection, and remediation through a managed-services model to reduce risk and keep organizations "Everyday Ready." The firm positions itself as a partner that unifies detection, exposure reduction, and identity controls to improve overall security posture.
Recent company news
citybizQ&A with Chris Schueler, CEO of Cyderes
1 week ago
SiliconANGLECyderes acquires Lucidum to strengthen identity-aware security data foundation
Dec 16, 2025
CRNCyderes Acquires Lucidum To Boost Identity, Agentic Security
Dec 16, 2025
The Business JournalsCyderes acquires cybersecurity firm Lucidum to boost AI offerings
Dec 16, 2025
SC MediaCyderes acquires Lucidum to enhance security data fabric and AI capabilities
Dec 17, 2025
About Cyderes
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Cyderes.
Salary
$87k – $115k
per year