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© All Rights Reserved. ApplyBlast.com
Black Diamond
The IT Helpdesk Support Officer delivers responsive, customer-focused IT support across the business, handling Level 1 and Level 2 incidents, troubleshooting technical issues, and supporting various systems and projects. This role involves collaborating with local and global IT teams, conducting site visits, and contributing to continuous improvement initiatives while prioritizing safety. The position offers variety in day-to-day work, from end-user support to system upgrades and IT projects.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Black Diamond.
Black Diamond didn’t post a salary, so this is our estimate from similar listings.
10% above the average for this role