oraclecloudinfrastructure
The IT HelpDesk role involves managing user incidents at level 1 and 2, both in-office and remotely, while monitoring vital company services and systems. The position requires utilizing ticketing tools for service requests and tracking, alongside generating data reports and KPIs using Excel. Additionally, the role includes maintaining hardware, operating systems, and network infrastructure to ensure seamless IT operations.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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oraclecloudinfrastructure didn’t post a salary, so this is our estimate from similar listings.