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© All Rights Reserved. ApplyBlast.com
West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel)
The IT Helpdesk Technician provides first‑level incident and request management support to internal users at West Edmonton Mall, handling hardware, software, operating systems, and telephone communications. The role includes on‑site setup for events, user training, documentation, and support for Microsoft 365 Copilot and mobile devices, while ensuring issues are logged and resolved through the ITSM system.
West Edmonton Mall Property Inc. operates West Edmonton Mall in Edmonton, Alberta, North America's largest shopping mall, featuring over 800 stores and restaurants, 12 world-class attractions, and 2 on-site hotels (Fantasyland Hotel and West Edmonton Mall Inn). The complex offers a wide range of shopping, dining, entertainment, and attractions including World Waterpark, Galaxyland, and an Ice Palace. It also provides event space, group experiences, and hotel accommodations for guests.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel).
West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel) didn’t post a salary, so this is our estimate from similar listings.
10% below the average for this role