IT Home Agent Support Specialist
Duckard(7 months ago)
HybridFull TimeManager$131,607 - $172,180 (estimated)Information Technology
Apply NowAbout this role
An IT Support Manager at Teleperformance provides day-to-day technical support for hardware and software systems, ensuring timely diagnosis, resolution, and escalation of user issues. The role involves evaluating IT infrastructure and recommending upgrades to improve operational effectiveness. It operates with a high degree of autonomy, executing specialized projects and typically managing a small team of individual contributors.
Required Skills
- Technical Support
- Troubleshooting
- Problem Escalation
- Hardware Evaluation
- Software Evaluation
- IT Infrastructure
- Team Management
- Project Execution
About Duckard
tp.comTP combines industry expertise and AI innovation to deliver scalable solutions that help global brands accelerate transformation and achieve measurable results.
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