IT Home Agent Support Specialist

Duckard(7 months ago)

HybridFull TimeManager$115,025 - $151,239 (estimated)Information Technology

About this role

An IT Support Manager at Teleperformance provides technical expertise and oversight for employee-facing hardware and software systems. The role involves executing specialized IT projects, driving improvements to day-to-day processes, and supervising a team of individual contributors. It operates with operational decision-making within a defined scope and contributes to IT infrastructure recommendations.

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Required Skills

Technical Support
Troubleshooting
Problem Escalation
Hardware Evaluation
Software Evaluation
IT Infrastructure
Team Management
Customer Support

About Duckard

tp.com

TP combines industry expertise and AI innovation to deliver scalable solutions that help global brands accelerate transformation and achieve measurable results.

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