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© All Rights Reserved. ApplyBlast.com
Live Nation Entertainment
The Incident and Problem Management Lead at Live Nation Entertainment governs enterprise Incident and Problem Management processes to ensure rapid service restoration and operational resilience. This role acts as the central operational lead during major incidents, coordinating technical teams and stakeholders while driving root cause analysis and continuous improvement initiatives. The position requires deep expertise in ITIL frameworks and ITSM tools to maintain documentation, monitor KPIs, and implement preventive controls across the organization.
Headquarters
Beverly Hills, California, United States
Company Size
10001+ employees
Founded
2005
Live Nation Entertainment is a global live‑entertainment company that promotes concerts and festivals, operates and manages performance venues, and sells tickets primarily through its Ticketmaster platform. Its core businesses include concert promotion and production, ticketing and fan commerce, artist management and services, venue operations, and sponsorship/advertising. The company partners with artists, venues, brands, and fans worldwide to produce thousands of events annually and leverages ticketing technology and data‑driven marketing to drive revenue across promotions, fees, sponsorships, and hospitality.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Live Nation Entertainment.
33% below the average for this role