IT Kundendienstmitarbeiter (m/f/d) - IT Customer Service Representative with German

NATIONAL(4 months ago)

HybridFull TimeJunior$60,893 - $81,449 (estimated)Customer Service

About this role

An IT Customer Service Representative at Capita supports German telecommunications customers by handling inquiries, verifying data, and updating systems to ensure smooth service delivery. The role communicates with customers via email and phone, implements ISP changes, and helps present relevant products and offers. It focuses on maintaining customer satisfaction and operational efficiency through accurate, timely work.

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Required Skills

German
Customer Orientation
Communication
Organization
MS Office
System Updates
Email Support
Phone Support
Shift Work

About NATIONAL

gov.uk

GOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.

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