Suresystems
Sure Systems is seeking an IT Operations Analyst (Tier 2) to provide advanced support for Microsoft core applications, virtual environments, and network infrastructure. The role involves handling complex escalations, traveling to customer sites, and documenting work in ConnectWise while maintaining high customer service standards.
Sure Systems is a Calgary-based IT support and managed services provider serving local businesses. They offer practical, tailored technology solutions—help-desk support, proactive maintenance, backups and security—delivered with clear communication and steady, reliable service. Focused on making technology fit how teams actually work, they act as a trusted local IT partner for small and mid-sized organizations. Sure Systems also stays engaged in the community, reflecting a locally grounded approach to customer care.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Suresystems.