IT Operations Expert (She/He/They)

Capco(13 days ago)

HybridContractSenior$106,074 - $144,975 (estimated)IT Operations

About this role

Capco is hiring an IT Operations Expert to support the Cockpit IT team within the Strategic Program: Operational Stability. The role focuses on applying ITIL principles and ServiceNow expertise to translate operational requirements into scalable solutions and improve operational stability. The position is based in Warsaw with occasional onsite visits to Frankfurt and operates under a flexible B2B collaboration model.

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Required Skills

ITIL
ServiceNow
Incident Management
Problem Management
Change Management
Documentation
Stakeholder Management
Application Architecture
Service Management
Process Design

Qualifications

University Degree

About Capco

capco.com

Capco is a global management and technology consultancy focused on the financial services and energy sectors. It helps banks, insurers, capital markets firms, payments businesses and energy companies with digital transformation, strategy, technology delivery, data & analytics, risk & compliance, and cybersecurity. Capco combines consulting and engineering capabilities to design and implement end-to-end solutions across digital, cloud and core systems. The firm operates internationally and is part of the Wipro group, extending its scale and technology reach.