Customer Value Systems
The IT Operations & Maintenance Lead will oversee day‑to‑day IT operations, end‑user support, remote troubleshooting, and service desk management for the Department of Homeland Security. This role ensures operational excellence, high customer satisfaction, and continuous service improvement across a federal IT environment, managing ServiceNow workflows and a team of support specialists.
Customer Value Systems (CVS) is a Houston-based marketing research and consulting firm specializing in advanced strategic research across a variety of products, services, and applications. CVS offers services including focus groups, concept validation, positioning studies, survey research, segmentation studies, loyalty measurement, and ROI analytics to help clients better understand their target customers. Their clients range from Fortune 500 companies and universities to government departments and technology firms worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Customer Value Systems.
Customer Value Systems didn’t post a salary, so this is our estimate from similar listings.
22% below the average for this role
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