IT Operations Manager / Tech Lead, Workspace Level 3 Support (US)
TD Bank Group(1 month ago)
About this role
The Manager IT Operations leads a team of IT professionals responsible for enterprise IT operations and desktop support, ensuring standards and business objectives are met. The role provides technical leadership and subject-matter expertise in Windows and Mac OS at the Level 3 support tier. The position focuses on operational reliability, incident and problem management, and continuous improvement of end-user device infrastructure.
Required Skills
- Windows
- Mac OS
- Incident Management
- Problem Management
- PowerShell
- Azure AD
- Group Policy
- Intune
- SCCM
- MECM
+5 more
Qualifications
- Undergraduate Degree
- Technical Certificate
- Graduate Degree (Preferred)
About TD Bank Group
td.comExplore TD's online banking services, credit cards, checking accounts, savings accounts, loans and more financial products for you and your business.
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