IT Operations Manager

Insomnia Cookies(4 days ago)

Philadelphia, PAOnsiteFull TimeSenior$90,000 - $130,000IT Operations

About this role

The IT Operations Manager at Insomnia Cookies is responsible for maintaining and improving the company’s IT environment, ensuring systems are reliable, scalable, and continually evolving to support business growth. This role combines operational management with ongoing modernization efforts, working across multiple technical domains and supporting distributed locations.

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Required Skills

ITIL
Network Management
Vendor Management
Troubleshooting
Systems Administration
Security Controls
Cloud Platforms
Endpoint Management
Service Delivery
Automation

About Insomnia Cookies

insomniacookies.com

Insomnia Cookies is a bakery and delivery company that specializes in delivering warm cookies, cookie cakes, and other desserts late into the night—delivery available daily until 3 AM. They operate retail storefronts and a delivery network (often near college campuses) and provide online ordering, app-based ordering, pickup, and catering. The brand emphasizes fresh, warm-baked treats, rotating and seasonal flavors, and convenience with order tracking and promotions. Insomnia has expanded to multiple U.S. markets, targeting late-night cravings and celebratory occasions.

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