IT Operations Technician
Auvik Networks(18 days ago)
About this role
An IT support role on Auvik’s internal IT team responsible for implementing, maintaining, and supporting internal infrastructure such as network, hardware, and end-user systems. The position focuses on enabling employees through technology, ensuring devices and systems operate effectively, and supporting a fully distributed workforce with occasional in-person collaboration near Waterloo. The role sits within a fast-growing network management software company that values learning, transparency, and flexibility.
Required Skills
- Google Workspace
- Okta
- Ticketing
- Remote Support
- Mac Hardware
- Troubleshooting
- Customer Service
- AI Fundamentals
- Mobile Management
- Scripting
+1 more
About Auvik Networks
auvik.comAuvik is cloud-based network management software that gives IT teams and managed service providers comprehensive visibility and control over their networks. It automatically discovers and maps devices, monitors performance and configurations, provides alerts and traffic analysis, enables remote troubleshooting, and protects configurations with backups to speed issue resolution. Delivered as a SaaS platform with centralized dashboards and integrations, Auvik is built to scale across distributed and hybrid environments and offers a free 14‑day trial.