IT Process Analyst III - Change Mgmt Team

Cleveland Clinic(2 days ago)

RemoteFull TimeSenior$140,026 - $187,669 (estimated)ITD Service Management-Information Tech Div

About this role

The IT Process Analyst III at Cleveland Clinic Health System is responsible for driving operational excellence and continuous process improvement within the IT organization. The role involves defining, documenting, and implementing ITIL processes, supporting change management, and acting as a Data Courier Administrator, with a focus on healthcare IT systems and best practices.

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Required Skills

ITIL
Process Documentation
Change Management
Epic
ITSM
Lean Six Sigma
Visio
Process Improvement
Configuration Management
ISO 27001

About Cleveland Clinic

clevelandclinic.org

Cleveland Clinic is a not‑for‑profit academic medical center founded in 1921 that provides comprehensive clinical and hospital care across a large integrated health system. It is known for world‑class specialty care, multidisciplinary teams, and leadership in medical research, education, and health information. The organization operates hospitals, outpatient centers and digital/telehealth services, and employs roughly 65,000 staff to serve patients regionally and internationally.

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