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IT Process Engineer II at Jabil - ApplyBlast

IT Process Engineer II

Jabil

4 months ago

3.6 on Glassdoor

Memphis, TN

Hybrid

Full Time

Senior

0 applicants

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About this role

The IT Process Engineer II at Jabil drives the design, implementation, and daily operational management of IT processes and services within the company. This role focuses on change, configuration, incident, and problem management using the ITIL framework while ensuring service stability and compliance. The engineer also leads process improvement initiatives, manages associated tools and documentation, and collaborates with organizational teams to align IT strategies with business goals.

Responsibilities

Drive the design and implementation of IT processes and methodologies
Manage day-to-day operations of change, configuration, and incident management
Lead continuous improvement initiatives to optimize service delivery efficiency
Develop process documentation, tools, and key performance indicators
Ensure compliance with audit requirements and corporate security policies

Skills

Qualifications

Bachelor's degree in Computer Science2 years of overall IT experience

About Jabil

jabil.com

Headquarters

St. Petersburg, Florida, United States

Company Size

10001+ employees

Founded

1966

View Profile

Jabil is a global manufacturing solutions partner serving the world's leading brands across nearly every industry. The company offers end-to-end services spanning design and engineering, supply chain management, manufacturing, and post-production support. With over 60 years of experience, 140,000+ employees across 25+ countries, and $29.8B in annual revenue, Jabil helps customers design, build, and scale products to market.