hktservice.com
The IT Service Management (ITSM) Manager establishes and improves IT service management processes to ensure stable, compliant, and consistent operations aligned with business needs. This role involves managing the ITIL framework, overseeing core processes like incident and change management, and utilizing tools such as SMAX or ServiceNow. The manager acts as a bridge between technical teams, product owners, and compliance groups to drive alignment and continuous improvement.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for hktservice.com.
hktservice.com didn’t post a salary, so this is our estimate from similar listings.
24% below the average for this role
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