IT Senior Support Manager
Keywords Studios(9 months ago)
About this role
Keywords Studios provides technical services to the video games industry, enabling publishers and developers throughout the lifecycle of interactive content. The IT Support Manager will lead and coordinate first- and second-line IT support across global studios using a follow-the-sun model. This hybrid role reports to the Global Service Delivery Director and requires at least two days in the office per week.
Required Skills
- IT Support
- First Line
- Second Line
- ServiceNow
- ITSM
- Knowledge Management
- Automation
- Leadership
- Team Management
- Stakeholder Management
+5 more
About Keywords Studios
keywordsstudios.comKeywords Studios is a leading technical and creative solutions provider for the global video game industry. The company specializes in delivering a wide range of services including game development, localization, art creation, and player support, catering to projects of all sizes and complexities. With a commitment to high-quality solutions and a robust global presence, Keywords Studios partners with game developers to enhance their projects and ensure successful launches. Their comprehensive offerings are designed to meet the diverse needs of the gaming community across various platforms and markets.
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