Capital Health

IT Service Analyst 2

Capital Health(1 month ago)

LawrencevilleOnsiteFull TimeMedior$46,180 - $67,100Information Technology
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About this role

The IT Service Analyst 2 at Capital Health provides advanced remote technical support for end-users, addressing complex hardware, software, application, network, and telecom issues. This role involves handling Tier 2 escalations, collaborating with higher-tier IT teams, and mentoring junior analysts to enhance service efficiency.

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Required Skills

  • Technical Support
  • Troubleshooting
  • Mentoring
  • Collaborating
  • Documentation
Capital Health

About Capital Health

capitalhealth.org

Capital Health is the region's leader in providing progressive, quality patient care with exceptional physicians, nurses, and staff, as well as advanced technology.

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