Methodist Homes (MHA)
An IT Service Analyst in London coordinates and assures IT services for MHA staff and partners, ensuring high-quality support and seamless service delivery. The role involves monitoring service queues, managing escalations, driving continuous improvement through data analysis, and creating customer engagement plans. Analysts will also deliver workshops and communications to help customers achieve value from available IT tools.
Headquarters
Derby, England, United Kingdom
Company Size
5001-10000 employees
Founded
1943
MHA provides care and support to older people through care homes, retirement living, social groups, and befriending services, earning trust for over 80 years.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Methodist Homes (MHA).