NORR
The IT Service Delivery Lead will oversee day-to-day IT service delivery across multiple office locations, providing hands‑on support and acting as the senior escalation point for complex technical issues. The role includes mentoring support analysts, coordinating workloads, and partnering with infrastructure, security, and business application teams to continuously improve service quality and user experience.
NORR is a multidisciplinary architecture, engineering, interior design and planning firm that delivers integrated design and technical services from concept through construction. Its professional teams of architects, engineers, planners and interior designers work across building types — including commercial, residential, institutional, hospitality and infrastructure — to produce context‑driven, functional projects. The firm emphasizes technical rigor, collaborative delivery and sustainable solutions to meet client, regulatory and program goals.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for NORR.
34% below the average for this role