IT Service Continuity and Availability Associate Manager - AU Citizen

Accenture Federal Services(18 days ago)

Melbourne, AustraliaOnsiteFull TimeSenior$75,000 - $90,000IT Service Management

About this role

We are looking for an experienced Service Continuity and Availability Lead to drive the transformation of our availability management practices, ensuring our IT services are resilient and reliable. The role involves designing dashboards, producing reports, supporting continuity planning, and collaborating with technical teams to enhance service resilience.

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Required Skills

ITIL
ITSM Tools
ServiceNow
Analytics
Disaster Recovery
Capacity Planning
Resilience
Communication
Stakeholder Management

About Accenture Federal Services

accenture.com

Accenture is a global professional services firm that helps organizations transform through strategy, consulting, technology and operations. It combines deep industry expertise with advanced capabilities in cloud, AI, security and digital services to design, build and run scalable solutions. Accenture works with clients across industries to prioritize business strategy, technology readiness and organizational readiness to accelerate value. The company is known for its large global delivery network and partnerships with major technology providers to support end-to-end change from strategy to implementation.

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