Ascot
The IT Service Deliver Manager leads the delivery of IT Desktop Support, Service Desk, and Access Management practices for the US user base, collaborating with global counterparts to manage incidents, requests, and escalations. This role focuses on continuous improvement, vendor management, and ensuring high-quality end-user experiences through strategic IT service management. The position requires strong leadership, stakeholder engagement, and proficiency in ITIL frameworks and ServiceNow.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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