General Dynamics Mission Systems, Inc
The IT Service Manager leads the Service Desk and End‑User Services teams across multiple Canadian sites, ensuring quality, timely IT support and stewardship of ITIL‑based processes and ServiceNow implementation. Reporting to the Head of IT, the role focuses on enhancing the end‑user experience, managing assets, and aligning service delivery with organizational and regulatory requirements.
Headquarters
Chantilly, Virginia, United States
Company Size
10001+ employees
Founded
1952
General Dynamics Mission Systems is a defense technology company that develops mission-critical C4ISR (command, control, communications, computers, intelligence, surveillance and reconnaissance) solutions for the land, sea, air, space and cyber domains. It designs and integrates sensors, secure radios and networks, mission computers, command-and-control software, electronic warfare and cybersecurity systems that enable situational awareness and decision advantage. Its customers include U.S. and allied defense, intelligence and civil agencies, and it provides engineering, sustainment and lifecycle support for deployed systems. GD Mission Systems is a business unit of General Dynamics with a global engineering and program management footprint.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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14% below the average for this role
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