IT Service Delivery Manager
AWE plc(1 month ago)
About this role
CrossCountry is hiring an IT Service Delivery Manager to ensure reliable, efficient digital and IT services that support its nationwide rail timetable. The role focuses on overseeing end-to-end operational IT service performance, stakeholder engagement, and continuous improvement across the network. This position is highly visible and collaborates with business stakeholders, suppliers, and project teams to maintain service resilience and customer satisfaction.
Required Skills
- ITSM
- Incident Management
- Stakeholder Engagement
- Supplier Management
- Service Improvement
- Problem Solving
- Service Transition
- Reporting
- Risk Management
- Continuous Improvement
+2 more
Qualifications
- Degree-Level Education
- ITIL V4 Foundation
- ITIL V4 Managing Professional
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at AWE plc
Similar Jobs
Service Delivery Lead
Eze(13 days ago)
Teamleider Service Desk & IT
Hitachi(2 months ago)
IT Service & Incident Analyst
Global Payments(1 month ago)
IT Service Management Analyst
LE1055 Perceptive Informatics, LLC(1 month ago)
IT Service Designer
Leonardo(2 months ago)
Service Delivery Manager (Security Vulnerabilities and Remediations Management)
Xcellink Pte Ltd(1 year ago)