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IT Service Desk Agent at Nordic - ApplyBlast

IT Service Desk Agent

Nordic

1 year ago

3.1 on Glassdoor

Philippines

Onsite

Full Time

Junior

0 applicants

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About this role

An entry-level IT Service Desk Agent role responsible for front-line IT support and incident intake within an organizational IT environment. The position acts as the primary contact between end users and technical teams, emphasizing customer experience, documentation, and adherence to compliance standards. It supports continuity of IT services and participates in team initiatives and shift-based coverage.

Skills

Qualifications

CompTIA A+Microsoft CertificationHDI CertificationITIL Training

About Nordic

nordicglobal.com

Headquarters

Madison, Wisconsin, United States

Company Size

1001-5000 employees

Founded

2010

View Profile

Nordic is a healthcare IT consulting firm that partners with healthcare organizations worldwide to solve complex challenges with clarity and confidence. The company offers a broad range of services including EHR implementation, data and analytics, managed services, cybersecurity, revenue cycle solutions, and more. Nordic's singular focus on healthcare enables it to help organizations improve patient experience, reduce operational bottlenecks, and navigate workforce and financial pressures.