IT Service Desk Agent
Probe Group
About this role
A Service Desk Agent at Probe Group serves as the primary point of contact for users needing IT assistance across the company’s global operations. The role is part of the IT organization and supports the company’s operational continuity while aligning with Probe’s information security practices and growth-focused culture. This is a full-time position that operates on rotational shifts to support 24/7 business needs.
Skills
Qualifications
About Probe Group
probe.groupWe are leaders in CX and BPO services with a clear purpose: to consistently deliver meaningful experiences by empowering people, driving innovation and harnessing technology.
Recent company news
Al JazeeraInvestigators probe group that arranged ‘trafficking’ flights out of Gaza
Nov 15, 2025
Bloomberg.comKKR Said to Be in Advanced Talks to Buy Australia’s Probe Group
Sep 29, 2021
POLITICO ProE&E News: Red states urge lawmakers to probe group chaired by chief justice
1 month ago
AFRMorgan Stanley kicks off buyer search for outsourcing group Probe
Jul 6, 2021
IBISWorldIBISWorld Names Top 500 Private Companies of 2019-20
Sep 23, 2020
About Probe Group
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Probe Group.
Salary
$59k – $80k
per year