porta
An IT Analyst provides first- and second-level technical support for hardware, software, mobile devices, and networking systems while maintaining comprehensive documentation and knowledge bases. The role requires troubleshooting incidents, managing ticket queues, and delivering exceptional on-site and remote customer service across multiple departments. This position ensures reliable IT operations by following established service desk procedures and coordinating escalations with specialized teams.
Headquarters
Porta Westfalica, North Rhine-Westphalia, Germany
Company Size
5001-10000 employees
Founded
1965
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for porta.
porta didn’t post a salary, so this is our estimate from similar listings.
9% below the average for this role