IT Service Desk Engineer
UMB AG
About this role
A customer support role requiring daily contact in French, focusing on system technology support for servers, Workplaces, and Collaboration solutions. The role emphasizes customer satisfaction and quality, handling ticket responsibility including triage for second and third-level support.
Skills
About UMB AG
umb.chUMB is a Swiss IT services firm that delivers end-to-end, tailored solutions for digital transformation, including cloud services, IT consulting, and 360° managed IT. The company focuses on simplifying and optimizing business processes with intelligent technology to “create time” for its customers. UMB positions itself as a partner for enterprises seeking bespoke IT strategy, implementation, and ongoing support to improve efficiency and agility.
About UMB AG
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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