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© All Rights Reserved. ApplyBlast.com
UMB AG
This role involves managing 1st-level IT support cases, including incident and service requests via phone, email, and ticket systems. The team collaborates closely with 2nd and 3rd-level support teams to ensure efficient problem resolution and structured case management. The position emphasizes direct customer interaction and requires strong language skills to support international clients.
UMB is a Swiss IT services firm that delivers end-to-end, tailored solutions for digital transformation, including cloud services, IT consulting, and 360° managed IT. The company focuses on simplifying and optimizing business processes with intelligent technology to “create time” for its customers. UMB positions itself as a partner for enterprises seeking bespoke IT strategy, implementation, and ongoing support to improve efficiency and agility.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for UMB AG.
UMB AG didn’t post a salary, so this is our estimate from similar listings.
19% below the average for this role