IT Service Desk L2 Engineer

66degrees

3 months ago

4.0 on Glassdoor

Pune, India

Hybrid

Full Time

Senior

1 applicant

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About this role

66degrees is hiring an IT Service Desk L2 Engineer to serve as an advanced escalation point for complex IT issues and to support enterprise IT environments. The role focuses on delivering high-impact technical support across on-prem and cloud services while partnering with other IT teams to restore and maintain business operations. This position is based in Pune or Bengaluru with a hybrid in-office requirement and an expected start within 30 days.

Skills

Qualifications

Bachelor’s Degree in Computer ScienceBachelor’s Degree in Computer Engineering

About 66degrees

66degrees.com

66degrees is an enterprise AI transformation firm and Google Cloud partner that helps organizations turn data into intelligent, production-grade solutions. They offer end-to-end services—enterprise AI strategy, AI-powered delivery, adoption and value realization, AI/ML and agent development, decision intelligence, cloud migration/modernization, security, and managed services—to modernize systems and automate core business processes. With a focus on measurable business value and workforce empowerment through agentic AI, LLMOps/MLOps, and scalable cloud architectures, 66degrees was named 2025 Google Cloud Partner of the Year and holds 500+ Google Cloud certifications. They serve clients worldwide across industries to accelerate AI adoption and operational impact.