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IT Service Desk L3 Engineer at 66degrees - ApplyBlast

IT Service Desk L3 Engineer

66degrees

1 month ago

4.0 on Glassdoor

Pune, Maharashtra, India

Onsite

Full Time

Senior

0 applicants

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About this role

The IT Service Desk L3 Engineer is a senior-level technical role responsible for providing the highest level of internal support and acting as the final escalation point for the IT Service Desk. This individual will lead complex project implementations, architect secure identity solutions, and ensure the stability of core infrastructure services. The role involves working closely with IT leadership to define technical standards, automate workflows, and maintain a high-security posture across all platforms.

Responsibilities

Architect and manage enterprise-grade SSO and Identity Provider solutions
Serve as primary escalation point for complex technical issues from L1 and L2 engineers
Oversee global Mac OS device management using advanced MDM tools

Skills

Qualifications

Professional Google Workspace AdministratorGCP Cloud ArchitectAtlassian Certified Professional

About 66degrees

66degrees.com

Headquarters

Chicago, Illinois, United States

Company Size

501-1000 employees

Founded

2009

View Profile

66degrees is an enterprise AI transformation firm and Google Cloud Diamond Partner that helps organizations navigate the complexities of AI, transforming data into intelligent, production-grade solutions. They offer end-to-end services—including AI strategy, agentic AI development, AI-powered modernization and migration, data and analytics, cloud applications, security and compliance, and managed services—to modernize systems and automate core business workflows. Named the 2026 Google Cloud Partner of the Year for Artificial Intelligence and holding 4x Partner of the Year recognition, 66degrees serves clients worldwide across industries such as retail, healthcare, financial services, and manufacturing to accelerate AI adoption and deliver measurable business impact.