IT Service Desk Manager - Hybrid
Cherry Health(20 days ago)
About this role
The IT Service Desk Manager at Cherry Health is responsible for leading the IT Service Desk team to provide high-quality IT support, ensuring efficient incident and request management, and fostering a customer-focused service environment. The role involves strategic process management, team leadership, and collaboration with various stakeholders to support healthcare operations.
Required Skills
- IT Service Management
- ITIL
- Help Desk
- Incident Management
- Troubleshooting
- Leadership
- Customer Service
- Knowledge Management
- Workflow Improvement
Qualifications
- Bachelor’s Degree in Computer Science, Information Systems, or related field
About Cherry Health
cherryhealth.orgWith a care team providing personalized attention at more than 20 locations, Cherry Health is here for you — no matter what barriers you’ve faced in the past.
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