Randolph Brooks Federal Credit Union
The IT Service Desk Manager oversees daily operations of the service desk, ensuring efficient resolution of technical issues and service requests while managing a diverse team. This role involves setting performance goals, developing strategies to improve service delivery, and serving as a liaison to multiple teams and business units. The manager reports to upper management on performance, key metrics, and improvement initiatives.
Headquarters
Live Oak, Texas, United States
Company Size
1001-5000 employees
Founded
1952
With high-value products and services, Randolph-Brooks Federal Credit Union (RBFCU) is a trusted financial partner for thousands of members in Texas, as well as around the world. RBFCU offers all the banking services you would expect from a leading credit union, and we've also made it our mission to help improve our members' economic well-being and quality of life. Our commitment to personalized service makes RBFCU membership the smarter banking choice.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Randolph Brooks Federal Credit Union.
Randolph Brooks Federal Credit Union didn’t post a salary, so this is our estimate from similar listings.