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IT Service Desk Specialist at Dentons - ApplyBlast

IT Service Desk Specialist

Dentons

4 months ago

3.7 on Glassdoor

Warsaw, Poland

Onsite

Full Time

Junior

0 applicants

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About this role

An IT Service Desk Specialist in the Law Practice industry provides technical support to business services professionals, resolving hardware, software, and network issues to ensure operational continuity. The role involves troubleshooting end-user problems, managing service requests, and maintaining the integrity of the firm's information technology infrastructure.

Responsibilities

Resolve technical incidents and service requests for end users
Diagnose and repair hardware and software issues efficiently
Document troubleshooting steps and resolutions in the ticketing system
Escalate complex technical problems to senior IT staff when necessary
Maintain accurate records of system configurations and user accounts

Skills

About Dentons

dentons.com

Headquarters

United Kingdom

Company Size

10001+ employees

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Dentons is a global law firm delivering client services worldwide through its member firms and affiliates. Formed in March 2013 by the combination of Salans LLP, Fraser Milner Casgrain LLP (FMC), and SNR Denton, it provides a broad range of legal services across multiple industries and sectors.