Service Desk Technician
Servicetec
About this role
The Service Desk Technician provides onsite Tier 1 and Tier 2 IT support at Detroit Metropolitan Wayne County Airport, troubleshooting hardware, software, and network issues while maintaining excellent customer service. The role involves diagnosing, resolving, and documenting technical problems and supporting a wide range of devices and systems.
Skills
Qualifications
About Servicetec
servicetec.comServiceTec Global Services Limited provides world-class IT support and managed services for airport systems, specialising in keeping mission‑critical aviation technology available and reliable. Their expert team focuses on safeguarding operators’ reputation and protecting revenue through hands‑on technical support, service management and incident response tailored to the airport environment. With experience at some of the world’s largest and busiest airports, ServiceTec combines aviation domain knowledge with operational discipline to support complex, high‑stakes infrastructure.
About Servicetec
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$9k – $13k
per year