RCX
The IT Service Desk Specialist serves as the primary point of contact for clients, providing technical support and assistance for IT-related issues via phone, email, or chat. This full-time role involves troubleshooting hardware, software, and network problems, escalating complex cases, and ensuring timely communication regarding issue resolution. The position requires collaboration with internal teams to improve service processes and training clients on system usage.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RCX.
RCX didn’t post a salary, so this is our estimate from similar listings.
19% below the average for this role
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