IT Service Desk Tech II
advita
About this role
This role involves providing support for hardware, software, and communication systems to end users, ensuring timely resolution of service requests and maintaining high customer satisfaction. The position includes technical troubleshooting, automation scripting, training, and collaboration with other teams to improve service delivery.
Skills
Qualifications
About advita
advita.comAdvita (Advita Ortho) is a global medical technology company that designs and manufactures orthopedic implants, surgical instruments, and integrated solutions for joint replacement across extremities, knee, and hip. They offer an Active Intelligence ecosystem that leverages data, artificial intelligence, and machine learning to support surgical workflows and device performance. Focused on clinically driven product development, Advita partners with surgeons to advance mobility and improve patient outcomes. The company positions itself as a trusted, global leader combining clinical expertise with smart technologies.
About advita
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$60k – $70k
per year